Case Study: SpectraLink

Enhancing Wireless Communication

SpectraLink is an OEM specializing in wireless communications devices built for use within the four walls of the modern enterprise. As industry leaders and technical innovators, SpectraLink offers industry-focused mobility solutions for a variety of verticals. Their devices deliver superior voice quality and consistency using their proprietary Voice Over IP (VOIP) technology creating an end-to-end mobility portfolio.

SpectraLink serves a variety of industries including retail, manufacturing, and more. It is also a key player in the healthcare communications sector providing more effective communications for more effective health care. Hospitals and healthcare systems around the country equip their doctors, nurses, and support staff with SpectraLink devices.  SpectraLink  devices enable the consistent and reliable flow of real-time communication. They improve workflows through superior voice quality and devices which integrate seamlessly with leading healthcare applications and EHR systems.

Challenges

To deliver enterprise-grade mobility solutions, SpectraLink continually seeks out pioneering technology to improve their product offering. The company wanted to stay competitive and meet the evolving needs of the US healthcare marketplace. As competitors enter the field in greater numbers, SpectraLink wanted to enhance their product offerings and maintain their leadership role.

One of the notable challenges in the healthcare arena is the increased use of barcode scanning to improve efficiency. Hospitals manage everything from medication administration and patient verification to equipment inventory and asset control through data collection using barcoding. Adding enterprise-grade barcode scanning to its communications tech, SpectraLink could strengthen its position in the marketplace. This would allow them to continue keeping the competition at bay. In order to achieve this, they needed an SDK designed for their unique needs which would work with their existing hardware. They also needed a company that understood  hospital work environments and had experience with the workflows and challenges in healthcare.

Solution

SpectraLink began researching their options and trying to match their products against the barcode scanning software available. They compared barcode scanning companies and put each contender to the test. The focus centered on speed, accuracy, and efficiency as hallmarks of effective SDKs. They needed an SDK to meet their needs and the needs of their clients. In a hospital environment, scanners must read barcodes in low light, on reflective surfaces, and even when the barcode is faint or damaged.

After checking available options, SpectraLink chose the revolutionary enterprise-grade barcode reading software CortexDecoder to add to their OEM hardware. CortexDecoder integrates with the native camera in the SpectraLink devices instead of  equipping each device with a scan engine built to read barcodes. Integrating CortexDecoder SDK barcode reading software with SpectraLink devices means medical staff can efficiently and accurately monitor bedside care. This includes patient ID, medication dosage, and frequency of medications, as well as blood and saline bag accounting.

After adding the CortexDecoder in 2016, SpectraLink was able to eliminate the need for an expensive scan engine and providing a better barcode reading solution in their products. As a result of the CortexDecoder performance, SpectraLink increased their customers’ workflow productivity while decreasing equipment spending. Since CortexDecoder SDK works with the device's built-in camera, it provides an improved and more intuitive user experience. This simplicity of design means fewer parts which leads to greater reliability, less damage, and greater savings on equipment costs.

Results

CortexDecoder's barcode reading SDK improved the speed of SpectraLink’s barcode reading across the board. When challenged with damaged or distorted barcodes, the devices read with zero-miss accuracy six-times faster than the competition.  Additionally, CortexDecoder could read barcodes on shiny or reflective surfaces such as medication packaging or IV fluid bags. It could also accurately scan in low light and from difficult angles.

Code® worked with SpectraLink to deliver specific custom requirements for the devices CortexDecoder would be deployed on.  As a result of this partnership, SpectraLink now has a portable solution that can be incorporated into future product development platforms and additional product offerings and ensures that SpectraLink will remain on the cutting edge for a long time to come.

If you’re looking for a custom solution to your barcode scanning needs, contact Code and let us show you how we can find the right solution for you. Contact us at https://www.tachyoniq.com/contact-us/, or call us at 1+ 801-495-2200.